Stop Interrupting Me! Examining the Relationship Between Interruptions, Test Performance and Reactions

Authors

Amie D. Lawrence, Select International, Inc.Follow
Ted B. Kinney, Select International, Inc.Follow
Matthew S. O'Connell, Select International, Inc.Follow
Kristin M. Delgado, Select InternationalFollow

DOI

https://doi.org/10.25035/pad.2017.002

Abstract

Unproctored testing (UIT) is common, and mobile testing is increasing rapidly, which means applicants are completing assessments in a variety of test environments. Little is known about how differences in the test environment affect candidate test performance and reactions. This study examines interruptions in the UIT test environment to better understand what interruptions candidates are experiencing and how they influence candidate outcomes. The results show that candidates are being interrupted in a UIT context. Interrupted candidates scored lower on test performance and reported less favorable applicant reactions. Interruptions happen and they do matter. Implications for organizations and practitioners are discussed.

Recommended Citation

Lawrence, Amie D.; Kinney, Ted B.; O'Connell, Matthew S.; and Delgado, Kristin M. (2017) "Stop Interrupting Me! Examining the Relationship Between Interruptions, Test Performance and Reactions," Personnel Assessment and Decisions: Number 3 : Iss. 1 , Article 2.
DOI: https://doi.org/10.25035/pad.2017.002
Available at: https://scholarworks.bgsu.edu/pad/vol3/iss1/2

Corresponding Author Information

Amie D. Lawrence

alawrence@selectintl.com

412-847-5306

Select International 5700 Corporate Drive, Ste 250 Pittsburgh, PA 15237