A General Systems Approach to Targeting and Serving Human Needs in the Travel and Leisure Markets (Second Nature)

Authors

Ralph H. Steele, East Carolina University

Abstract

An attractive physical and psychological environment are important to the success of most commercial operations. These elements must be incorporated into an operation using a systematic approach. This article develops a framework to help re-think client services using such a systematic approach.

Recommended Citation

Steele, Ralph H. (1989) "A General Systems Approach to Targeting and Serving Human Needs in the Travel and Leisure Markets (Second Nature)," Visions in Leisure and Business: Vol. 8: No. 3, Article 6.
Available at: https://scholarworks.bgsu.edu/visions/vol8/iss3/6