One of the measures of success has been satisfaction. It is important to understand this element in terms of components and what influences the quality of an individual's experience. The primary key is improvement. This study examined satisfaction of two world's fairs. Information and convenience services are important to improve events planning.
Groves, David L.
Visions in Leisure and Business: Vol. 6
, Article 8.
Available at: https://scholarworks.bgsu.edu/visions/vol6/iss4/8