The use of computers to increase efficiency of operations is becoming a well recognized method in the leisure industry. This study examined the use of computers to provide information to visitors of the World's Fair about the Knoxville area to help improve service. Findings indicate that the developed method is an effective aid, but to increase its efficiency the system must be more consumer oriented.
Dottavio, F. Dominic and Noe, Francis P.
"The Use of a Touch Computer System for Distributing Information to Visitors at the 1982 World's Fair,"
Visions in Leisure and Business: Vol. 2
, Article 11.
Available at: https://scholarworks.bgsu.edu/visions/vol2/iss1/11