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Abstract

The purpose of this study, using a qualitative method, was to explore and identify key factors in the decision-making process that led business owners/managers to select an advertising program which included travel as a "value-added" marketing incentive. During September-November 1996, a California based adventure travel company organized two incentive travel experiences to Fiji and Kenya for radio stations in San Francisco, CA and Detroit, MI. Results indicate that a program to a unique exotic destination is a factor worth considering. Other key factors derived included safety traveling within a group, reputation of the radio station, expectation for the type of trip offered, feelings that excellent accommodations were available throughout the trip, and the importance of worry free travel A number of im­portant themes emerged and are important considerations for future research in the incentive travel area.

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