Expert systems are being used in a variety way. Convention management professionals have yet to embrace this computing trend. In order to gain access to this set of problem solving tools, a review of expert system fundamentals is in order. There are a range of methods for building expert system on micro- computers. Development tools such as expert system shells provide a knowledge engineering environment that facilitates system building by non-specialists. Shells offer a variety of knowledge representations and control strategies that suit various classes of problem solving tasks. System building fundamentals and knowledge representations are reviewed as a precursor to system development. Systems under development illustrate the use of the expert system approach for problem solving tasks that involve both shallow and deep reasoning.
"A Convention Knowledge Based System: An Expert System Approach,"
Visions in Leisure and Business: Vol. 16
, Article 5.
Available at: https://scholarworks.bgsu.edu/visions/vol16/iss4/5