Management theory was examined to isolate the how and where employee services is positioned on a management continuum. The most relevant theory for this study was Mouton and Blake. Management in this context is based upon a continuum of organizational and individual components. The important elements on the organization end of the continuum the important components are: control, pressure and process. On the individual end of the continuum are the: incentives, buying in and caring. The employee service theory is one of cooperation and the exchange of money, power, and risk.
Groves, David L. and Manns, Derrick
"Philosophical Bases of an Employee Services Theory,"
Visions in Leisure and Business: Vol. 13:
4, Article 6.
Available at: https://scholarworks.bgsu.edu/visions/vol13/iss4/6