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Abstract

Management theory was examined to isolate the how and where employee services is positioned on a management continuum. The most relevant theory for this study was Mouton and Blake. Management in this context is based upon a continuum of organizational and individual components. The important elements on the organization end of the continuum the important components are: control, pressure and process. On the individual end of the continuum are the: incentives, buying in and caring. The employee service theory is one of cooperation and the exchange of money, power, and risk.

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