University Libraries Faculty Publications

Why Users Come to the Library: A Case Study at a Mid-sized State Institution

Document Type

Presentation

Abstract

Researchers have employed various methods to study the use of the library’s physical space in order to better understand the ways in which it is used. However, while much research has been done on the use of the various spaces within the library, an observational study of the initial destination of library visitors has not been done, nor has a survey seeking to find the primary purpose for the visit itself. The presenters will share the process and results of a research project examining the initial destination and primary purpose for the visit of patrons in a mid-sized state university library. We’ll explore the alignment between initial destination and primary purpose, core services versus service point locations, and the impactof external services in the library. We will also discuss the qualitative research design and the multiple research methods we employed to answer our research questions.

Creative Commons License

Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.

Publication Date

11-20-2015

Publication Title

Academic Library Association of Ohio 41st Annual Conference

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