Does Feedback Increase Decision Aid Use Among Hiring Professionals?

Authors

Aneeqa Thiele, Middle Tennessee State UniversityFollow
Alexander T. Jackson, Middle Tennessee State UniversityFollow
Stacey M. Stremic, Middle Tennessee State UniversityFollow
Satoris S. Howes, Oregon State University - Cascades CampusFollow

DOI

https://doi.org/10.25035/pad.2020.02.004

Abstract

We examined the influence of formative and outcome feedback on people’s reliance on decision aids. Decision aids are tools that managers can use to increase the accuracy of their hiring decisions. In our study, participants were asked to make 20 different hiring decisions and make predictions of a candidate’s performance on the job, with the option of using a decision aid formula. We manipulated whether participants received feedback on the accuracy of their predictions, the accuracy of the decision aid’s predictions, or both. The results demonstrated that feedback failed to have a significant impact on decision aid use for both hiring choice and performance predictions. Our findings suggest that the relationship between feedback and decision aid is weak, and that feedback does not meaningfully affect the use of decision aids.

Recommended Citation

Thiele, Aneeqa; Jackson, Alexander T.; Stremic, Stacey M.; and Howes, Satoris S. (2020) "Does Feedback Increase Decision Aid Use Among Hiring Professionals?," Personnel Assessment and Decisions: Number 6 : Iss. 2 , Article 4.
DOI: https://doi.org/10.25035/pad.2020.02.004
Available at: https://scholarworks.bgsu.edu/pad/vol6/iss2/4

Corresponding Author Information

Alexander T. Jackson

Alexander.jackson@mtsu.edu

Middle Tennessee State University Box 87 1301 E. Main St., Murfreesboro, TN 37132