Fair and Flexible?! Explanations Can Improve Applicant Reactions Toward Asynchronous Video Interviews

Authors

Johannes M. Basch, Institut für Psychologie und Pädagogik, Universität UlmFollow
Klaus G. Melchers, Institut für Psychologie und Pädagogik, Universität UlmFollow

DOI

https://doi.org/10.25035/pad.2019.03.002

Abstract

Asynchronous video interviews are used more and more for the preselection of potential job candidates. However, recent research has shown that they are less accepted by applicants than face-to-face interviews. Our study aimed to identify ways to improve perceptions of video interviews by using explanations that emphasize standardization and flexibility. Our results showed that an explanation stressing the higher level of standardization improved fairness perceptions, whereas an explanation stressing the flexibility concerning interview scheduling improved perceptions of usability. Additionally, the improvement of fairness perceptions eventually influenced perceived organizational attractiveness. Furthermore, older participants accepted video interviews less. Practical implications and recommendations for future research are discussed.

Recommended Citation

Basch, Johannes M. and Melchers, Klaus G. (2019) "Fair and Flexible?! Explanations Can Improve Applicant Reactions Toward Asynchronous Video Interviews," Personnel Assessment and Decisions: Number 5 : Iss. 3 , Article 2.
DOI: https://doi.org/10.25035/pad.2019.03.002
Available at: https://scholarworks.bgsu.edu/pad/vol5/iss3/2

Corresponding Author Information

Johannes M. Basch

johannes.basch@uni-ulm.de

Institut für Psychologie und Pädagogik, Universität Ulm, Albert-Einstein-Allee 41, D-89069 Ulm, Germany