Management Faculty Publications
Document Type
Article
Abstract
One of the challenges of supply-chain management is developing ways to effectively integrate activities across organizations on the supply chain. Hyundai Motor Company developed mechanisms to coordinate production planning and scheduling activities among supply-chain members. Hyundai Motor's production-and-sales-control (P/SC) department uses regularly scheduled cross-functional meetings and scheduling policies to coordinate supply-chain activities. When implementing this process, the P/SC department overcame structural, environ mental, and behavioral problems. Although Hyundai manage ment concedes that the process is not perfect, communication among supply-chain members has improved, and the P/SC group has successfully promoted mutual understanding and respect among functional areas. The primary benefit, ultimately, is improved customer satisfaction through better integration of functional activities.
Copyright Statement
Publisher PDF
Repository Citation
Hahn, Chan K.; Duplaga, Edward A.; and Hartley, Janet L., "Supply-Chain Synchronization: Lessons from Hyundai Motor Company" (2000). Management Faculty Publications. 8.
https://scholarworks.bgsu.edu/management_pub/8
Publication Date
8-2000
Publication Title
Interfaces
Start Page No.
32
End Page No.
45
Included in
Business Administration, Management, and Operations Commons, Operations and Supply Chain Management Commons