The migration from print to electronic collections over the last two decades has created a new environment for gathering and assessing collection use. Circulation and reshelving statistics tabulated in-house for journal and index volumes have been replaced by sophisticated, automatic monthly recordings of logins, searches, and full-text downloads provided by database and e-journal vendors. Because libraries often subscribe to thousands of titles from hundreds of sources, they have become awash in a flood of usage data that has proven difficult to collect, manage and assess, despite its value.
An early assessment and explication of the problems with usage data led to the emergence of standards, most notably the COUNTER standard, released in 2003. Parallel efforts to create systems to accommodate standards-based statistics transformed homegrown methods for counting usage and collating usage reports into hybrid methods using both locally developed tools and third-party tools (including ERMs and assessment products) that could take advantage of these standards.
This article will outline principles for creating a hybrid workflow for e-resources usage statistics, using the experience of Bowling Green State University’s Jerome Library as a case study.
Fry, Amy, "A Hybrid Model for Managing Standard Usage Data: Principles for E-resource Statistics Workflows" (2013). University Libraries Faculty Publications. 8.