University Libraries Faculty Publications

Document Type

Article

Abstract

Fines have long been seen as a method to ensure items are returned on time. Recently the need to charge patrons for not returning items has come into question. Many libraries have gone fine free to gain good will with their patrons and reallocate staff. To better determine the impact incremental fines have on patron behavior, we conducted an experimental study, charging one group fines and not charging the other. We found that there was not a statistically significant change in either fines accumulated or amount of material borrowed. The data suggests patrons keep the item for as long as they need it and return it when they are done.

Publication Date

6-28-2018

Boehme-Mihaly-Conference-Poster.pdf (362 kB)
Conference Poster

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.