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Abstract

The demands on and expectations of Institutional Research (IR) departments at colleges and universities have continued to expand over the years, yet there have been no studies on cost effective ways to develop and maintain the knowledge and skills needed by professionals in the field. Using a survey and social network analysis, this study explored the impact of participating in an Institutional Research (IR) affinity group on the development of the three tiers of organizational intelligence and the strength and nature of the social network that exists among the participants. The findings suggest that communities of practice, such as the IR affinity group, can aid the development and maintenance of some of the skills and knowledge related to the three tiers of organizational intelligence in the field of IR. The study also highlights how social network analysis can be used to explore communities of practice and approaches for professional development.

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