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Abstract

Institutional research (IR) experts can offer a wealth of knowledge to many campus departments, such as assessment. Utilization of dashboard techniques is a good way to improve the quality of university information that is available to support assessment research and do so in an efficient way. Institutional research at Wayne State University implemented a Graduation and Retention Tracking dashboard to assist in improving graduation rates of its students facing challenges from academic and financial holds and saw a significant increase in its graduation rate from a low of 26% to 47%. Strong communication and collaboration is needed to develop a dashboard that meets university requirements while also helping to answer important questions related to assessment projects. These collaborations resulted in cooperation across campus lines essential to important progress toward cross-cutting issues of retention and graduation.

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