Research of in-service training and risk management strategies suggests that there are dysfunctions among employees that have a lack of team understanding about risk management and risk plans (Ammon & Brown, 2007; Hsiao & Kostelnik, 2009). Furthermore, theorists who study the dynamics of employee-employer relationships provide evidence that strong interpersonal support fosters a healthy staff mentality with regard to organizational goal commitment (Eisenburger et al. 1986). A seven-point Likert questionnaire was administered to 15 student lifeguards at one Pennsylvania State System of Higher Education Division II institution. Twenty-four questions identified three dependent variables, two relating to organizational support and one relating to communication about risk management. Pearsons correlation coefficients were used to identify strong relationships between aspects of the Organizational Support Theory and a newly developed set of questions, the scale for Communicating about Risk Management (CRM); this questionnaire identifies to what degree employees hear their supervisor communicating about risk management plans and practices. The current research showed strong correlations between several variables. For example, there was a strong, positive correlation (r = .75, p = .001), between the following two variables, a perception that an organization shows concern for an employee is associated with safety audits that are being performed by the supervisor while an employee is on duty.
McCune, Steven S.; Hsiao, Richard; and Kostelnik, Robert
"Organizational Support and Communication: A Case Study of a New Risk Management Tool for University Aquatic Supervision,"
International Journal of Aquatic Research and Education: Vol. 6
, Article 6.
Available at: http://scholarworks.bgsu.edu/ijare/vol6/iss3/6