Coworker Incivility and Incivility Targets’ Work Effort and Counterproductive Work Behaviors: The Moderating Role of Supervisor Social Support
Date of Award
Doctor of Philosophy (Ph.D.)
Steve Jex, PhD (Committee Chair)
Michael Gillespie (Committee Member)
William O'Brien (Committee Member)
A two-wave study investigated the relationships among coworker incivility, counterproductive work behaviors (CWBs), and work effort. The author proposed based on affective events theory (Weiss & Cropanzano, 1996) that coworker incivility has negative influences on work effort and CWBs via the mediating effects of negative emotions. Study results based on data from full time university employees (n = 209) supported both of the hypothesized mediated relationships. In addition, supervisor social support moderated the relationship between negative emotions and work effort, but not the relationship between negative emotions and CWBs. Study implications and limitations are discussed.
Sakurai, Kenji, "Coworker Incivility and Incivility Targets’ Work Effort and Counterproductive Work Behaviors: The Moderating Role of Supervisor Social Support" (2011). Psychology Ph.D. Dissertations. 126.